Every Evee from Scootric carries an 18-month manufacturer warranty. Here's what that actually covers, what it doesn't, and why where you buy from matters as much as the warranty itself.
Every Evee sold at Scootric comes with an 18-month manufacturer warranty. But warranty is one of those things buyers only think about when something goes wrong — better to understand it up front. Here's the plain-English explanation.
What the Warranty Covers
A manufacturer warranty covers defects in materials and workmanship — parts and systems that fail because something was not built correctly, not because they wore out from normal use.
What the Warranty Does Not Cover
- Normal wear-and-tear items (tyres, brake pads, bulbs over time)
- Damage from accidents, drops, or misuse
- Damage from water above normal exposure (e.g., submerging the scooter)
- Damage from unauthorized parts or repairs
- Theft or loss
- Cosmetic wear from regular riding
Why Where You Buy Matters
A warranty is only as good as the dealer behind it. Buying from an authorized dealer like Scootric means:
- Your warranty is registered with the manufacturer in your name.
- Your scooter is factory-sealed with a genuine battery.
- Spare parts are original Evee — non-genuine parts can void coverage.
- Claims are processed by trained technicians.
See why an authorized Evee dealer matters.
How to Claim at Scootric
- Bring your scooter to our DHA Phase 1 or Awan Town showroom.
- Bring your invoice and warranty paperwork.
- Our team inspects and processes the claim in-house — see spare parts and service.
Frequently Asked Questions (FAQs)
How Long Is the Evee Warranty?
Every Evee sold at Scootric comes with an 18-month manufacturer warranty, which is the standard coverage across the Evee range in Pakistan. It covers defects in materials and workmanship, registered in your name through us as an authorized dealer. Keep your invoice and warranty paperwork somewhere safe so claims are straightforward.
Does the Warranty Cover Normal Service?
No — routine service items like brake pads, tyres, and cleaning are considered normal wear-and-tear, not a warranty matter. These are the small, predictable costs that come with owning any scooter, and they're owner-paid. Our maintenance checklist covers what to expect.
Does Non-Genuine Parts Void My Warranty?
Yes, fitting non-genuine parts is a real risk to your coverage — and beyond the warranty issue, off-brand components can affect performance and battery health. Always use original Evee parts from an authorized source like Scootric. You can read more about why on our authorized Evee dealer in Lahore page.
Can I Transfer My Warranty If I Sell the Scooter?
It depends on how the warranty was originally registered, so it's worth talking to us before you transfer ownership rather than after. We can walk you through what's possible and what paperwork to keep with the scooter. That way the next owner knows exactly where they stand.
Does the Warranty Cover Theft?
No, theft is not a warranty matter — manufacturer warranty covers manufacturing defects, not loss or stolen property. For protecting your scooter, sensible locking and parking habits do most of the work. See our theft prevention guide for the practical steps.